e.DARA is a full-fledged automation solution for governments. The aim of the solution is to digitize the internal work of the government entity and to increase its efficiency and transparency vis-à-vis the citizens.
The citizens can now apply for their permits and other documents, check and pay their dues, submit and track their forms online, report any suggestions and complaints etc…
The solution works in SaaS model where licenses are paid per user per month in addition to a yearly maintenance and support fee.
The main benefit is the automation of the internal workflows and to connect citizens and facilitate payments.
It provides the management as well with a Data Analytics dashboard offering a 360 degrees overview about all the internal procedures and allows setting and monitoring KPIs.
In a nutshell, the following are the main features:
Main Features
- Automate all the processes through defined workflows
- Archive all documents and inquiries
- Allows citizens to apply for forms and permits on-line
- Allows citizens to pay their dues on-line
- Provide live update of the forms current status
- Provide visibility over the efficiency and speed of the operations
- Integrate with third party applications