To succeed in a “cloud-fist, mobile-first” era, organizations often resort to outsourcing part of their IT infrastructure & services management for both their on-premises or cloud-based environments.
With customized managed services, CODE helps take the IT management burden off of your core IT by acting as an extension of your own team and assisting with key aspects of IT environment administration – from deployment, to operations, to planning for new features, upgrades or migrations. This shall allow your IT staff to focus on strategic initiatives such as new products/services development and better customer service.
With its extensive experience in deploying, managing and supporting Microsoft, Citrix, CloudBlue and Google platforms (including Office 365, Google Workspace, MS Exchange, MS SharePoint, MS Teams, EMS and Citrix Virtual App and Desktop or Citrix EndPoint Management), our team of experts can reduce the ongoing administrative burden and maximize your infrastructure or cloud investments with a predictable monthly operating expense.
Our Managed services are offered in different flavors for support and operation of your infrastructure and applications. The service is available in 8x5 or 24x7 model depending on your requirements. Our team will support you in a remote help desk model with level 2 and level 3 escalation and SLA availability.